What This Service Is

Supervision and client representation is oversight work rather than construction. Decart acts for the client: planning the project, reviewing the design and the cost, supervising the works and representing the client's interest through to handover.

Official service description. Professional guidance and oversight to ensure projects are delivered efficiently, on schedule, and to the highest quality standards.

Who This Is For

Typical clients for this service.

  • Owners who have appointed a contractor and want independent oversight
  • Overseas owners who cannot attend site regularly
  • Investors needing a design and cost review before committing
  • Clients in dispute about quality, progress or scope

Coordination Required

Who and what has to be coordinated.

  • The client's appointed contractor and consultants
  • Authority inspections and approval milestones
  • Specialist testing and commissioning parties
  • Suppliers, for verification of approved materials

What Is Included

The Complete Subservice List.

These are the official subservices within Project Supervision & Client Representation, as defined in our service documentation.

Project Planning

Programme, milestones, procurement route and decision points defined up front.

Design Review

Review of design completeness, coordination, buildability and compliance.

Cost Evaluation

Assessment of budgets, tenders and variations against the scope.

Construction Supervision

Site attendance, progress verification and reporting through construction.

Quality Assurance

Inspection against specification, approved samples and agreed benchmarks.

Client Representation

Acting for the client with the contractor, consultants and authorities.

Scope & Deliverables

What You Receive.

Scope is confirmed per project. The list below is what a full appointment for this service typically covers.

  • Project planning, programme review and milestone definition
  • Design review for buildability, coordination and completeness
  • Cost evaluation, benchmarking and variation assessment
  • Tender review and contractor comparison
  • Construction supervision and progress reporting
  • Quality assurance inspections against specification
  • Materials and sample approval on the client's behalf
  • Snagging, defect tracking and completion verification
  • Client representation in meetings and correspondence

Delivery Approach

How We Deliver It.

Three practices that make the most difference to the outcome on this type of work.

  1. Reporting that says what changed

    Progress reports set out what was completed, what slipped, what it will cost and what decision is needed from you, rather than describing activity.

  2. Inspection against a written standard

    Quality is assessed against the specification and approved samples, so an observation can be substantiated rather than argued as a matter of opinion.

  3. Early warning over late blame

    The value of supervision is in raising an issue while it is still cheap to fix. Emerging risks are reported when they appear, not when they become claims.

Questions

Project Supervision & Client Representation: Common Questions

Yes. Client representation is one of the six parts of this service. Decart can attend site and progress meetings, review submissions and variations, inspect work against the specification and report to the client, acting in the client's interest.

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Discuss Project Supervision & Client Representation With Decart

Tell us about the project, the site and the outcome you want, and we will set out how we would approach it.